(FAQ) Frequently Asked Questions
Please read our FAQ before sending us a message
CV. Prima Putra produces high-quality products, teak wood we use is dry, has a Moisture content (MC) below 12%, and all woods are Kiln Dried. We have customers in USA, Australian and Dubai where there is hot area, and they are happy with our quality. We concern on the connection (joint) between the wood, and only use high-quality EPOXY glue. Our QC staff carefully check each product before the pack. They ensure that no damage and error.
As a trusted Indonesia furniture exporter, we provide:
- Custom designs and sizes upon request.
- Detailed progress updates during production.
- Secure packaging for international shipments.
- Professional export handling, ensuring smooth delivery to your port.
- Browse our product catalog or request custom designs.
- Contact us with your order details, including product codes, quantity, and specifications.
- We will send you a Proforma Invoice for confirmation.
- Production starts after receiving the agreed deposit.
We accept T/T (Telegraphic Transfer) payments:
- 40% deposit before production.
- 60% balance after receiving the copy of Bill of Lading (BL)
Yes. We can provide:
- Packing with wrapping papper, and fo box with additional cost.
- Brass logo (if you need) with additional cost.
Our standard production lead time is 45 days from deposit payment.
- Lead time may vary depending on the size and complexity of your order.
- We always aim to meet deadlines without compromising on quality.